Terms of Service

Last updated: July 11, 2026

Welcome to MyServiceBook ("we", "us", "our"). These Terms of Service ("Terms") govern your access to and use of our website at myservicebook.gr, our application at app.myservicebook.gr, and all related features, APIs, notifications, and services (collectively, the "Service").

By creating an account, accessing, or using the Service in any manner, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Service.

1. Eligibility

• You must be at least 16 years old to use the Service.
• If you use the Service on behalf of a business, you represent that you have authority to bind that business to these Terms.
• You agree to provide accurate, current, and complete registration information and to keep it updated.

2. The Service

MyServiceBook is a digital vehicle maintenance management platform that allows users to:

• Track vehicles, maintenance records, parts, refueling, insurance, inspections, and related costs.
• Receive reminders and notifications for upcoming service needs.
• Share vehicle history with mechanics or other authorized parties via QR codes, links, and access grants.
• Operate business accounts for garages, workshops, fleets, rentals, leasing, tours, and other automotive operations.
• Manage customers, employees, appointments, invoices, and fleet workflows where Business Mode is available.
• Use optional AI-assisted features for informational support.

We may add, modify, suspend, or discontinue features at any time. Beta, waitlist, or "coming soon" features may be incomplete or change without notice.

3. Account Registration and Security

• You must register with a valid email address and maintain control of your account credentials.
• You are responsible for all activity under your account, including actions by employees or invited users you authorize.
• You must notify us promptly of any unauthorized access or suspected compromise of your account.
• We may use OTP verification, session management, and security logging to protect accounts and prevent abuse.

4. Acceptable Use

You agree not to:

• Use the Service for unlawful, fraudulent, or harmful purposes.
• Submit false, misleading, or inaccurate maintenance, vehicle, billing, or identity information.
• Access or attempt to access accounts, data, or systems without authorization.
• Interfere with the integrity, performance, or security of the Service.
• Scrape, reverse engineer, copy, resell, or commercially exploit the Service except as expressly permitted.
• Use AI features to generate or distribute harmful, unlawful, or deceptive content.
• Circumvent usage limits, subscription restrictions, or access controls.
• Upload malware or content that infringes third-party rights.

We may investigate violations and suspend or terminate accounts where appropriate.

5. User Content and Vehicle Records

You retain ownership of the vehicle records, notes, images, documents, and other content you submit ("User Content"). By using the Service, you grant us a limited license to host, store, process, display, and transmit User Content solely to operate and improve the Service.

You are solely responsible for the accuracy, completeness, and legality of User Content you enter or upload, including maintenance logs, costs, parts data, insurance details, inspection results, and business customer records.

MyServiceBook is a record-keeping and management tool. It does not verify mechanical work, parts authenticity, inspection outcomes, or legal compliance of submitted records.

6. Sharing, QR Codes, and Third-Party Access

The Service allows you to share vehicle information through QR codes, share tokens, history access grants, business link requests, and vehicle transfers.

• You control what you share and with whom.
• Anyone with access to a valid share link or QR code may be able to view the information you expose through that mechanism.
• You are responsible for revoking access when it is no longer needed.
• We are not responsible for how third parties use information you choose to share outside the Service.

7. Business Mode Terms

If you use Business Mode or operate a business account, the following additional terms apply:

• You are responsible for your business's compliance with applicable consumer, employment, tax, invoicing, and data protection laws.
• You must obtain any required consent before storing or processing customer personal data in MyServiceBook.
• You are responsible for managing employee access, invitations, roles, and permissions appropriately.
• Appointment, invoicing, customer, and fleet features are operational tools only and do not constitute legal, accounting, or regulatory advice.
• You must not use customer data for purposes unrelated to vehicle maintenance and business operations supported by the Service.
• If your business account ends, you remain responsible for exporting or lawfully handling customer data beforehand where required.

8. Fleet, Location, and Messaging Features

Where enabled, fleet features may include driver assignments, operational messaging, and location-related requests. You agree to use these features lawfully and only with appropriate notice and consent from drivers, employees, and other affected individuals where required by applicable law.

We do not guarantee real-time accuracy, availability, or fitness for safety-critical operational decisions.

9. AI-Assisted Features

Some features use artificial intelligence to analyze images, dashboard warnings, or other inputs and provide informational suggestions.

• AI outputs are provided for convenience and general reference only.
• AI outputs are not professional mechanical, diagnostic, safety, or repair advice.
• You must not rely on AI outputs as a substitute for qualified inspection or professional judgment.
• We may log AI usage to enforce fair-use limits and improve reliability.

10. Subscriptions, Payments, and Business Plans

Certain features, including Business Mode capabilities, may require a paid subscription processed through our payment provider, Creem.

• Prices, plan limits, and included features are displayed at the time of purchase and may change for future billing periods.
• Subscriptions renew according to the selected billing cycle unless canceled in accordance with the applicable plan terms.
• Failure to pay may result in suspension or downgrade of paid features.
• Except where required by law, fees already paid are non-refundable unless explicitly stated otherwise.
• Free trials, promotions, and exemptions may be modified or withdrawn at any time.

11. Privacy

Our collection and use of personal data is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you also agree to the Privacy Policy.

12. Service Availability and Changes

• We strive to keep the Service available, but we do not guarantee uninterrupted, secure, or error-free operation.
• Maintenance, updates, outages, third-party failures, and network issues may affect availability.
• We may change features, limits, pricing, or technical requirements at any time.
• You are responsible for maintaining your own backups of critical records where appropriate.

13. Intellectual Property

• The Service, including software, design, branding, databases, and documentation, is owned by MyServiceBook or its licensors.
• Except for the limited rights expressly granted here, no rights are transferred to you.
• You may not copy, modify, distribute, sell, lease, or create derivative works from the Service without our prior written consent.
• MyServiceBook trademarks and logos may not be used without permission.

14. Suspension and Termination

We may suspend or terminate your access immediately if you violate these Terms, create risk or legal exposure, fail to pay applicable fees, or if we are required to do so by law.

You may stop using the Service at any time and may delete your account through the app or by contacting support@myservicebook.gr.

Upon termination, your right to use the Service ends. Provisions that by nature should survive termination will remain in effect, including ownership, disclaimers, limitations of liability, and dispute provisions.

15. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Without limiting the foregoing, we do not warrant that:

• Maintenance records, reminders, analytics, or AI outputs are accurate, complete, or suitable for any particular decision.
• The Service will prevent vehicle breakdowns, missed service events, compliance failures, or financial loss.
• Shared links, QR codes, notifications, or real-time features will always function without delay or error.
• Business tools satisfy all legal, tax, accounting, or regulatory obligations of your jurisdiction.

16. Limitation of Liability

To the fullest extent permitted by law, MyServiceBook and its team shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity arising from or related to your use of the Service.

Without limiting the foregoing, we are not liable for damages resulting from:

• Reliance on maintenance records, reminders, analytics, invoices, or AI-generated information.
• Unauthorized access caused by your failure to secure credentials or sharing mechanisms.
• Actions or omissions of mechanics, businesses, customers, employees, or other users.
• Service interruptions, data loss, bugs, compatibility issues, or third-party provider failures.
• Vehicle damage, safety incidents, repair disputes, or resale valuation outcomes.

Where liability cannot be excluded under applicable law, our total aggregate liability for any claim arising out of or relating to the Service shall not exceed the greater of (a) the amount you paid us for the Service in the 12 months before the event giving rise to the claim, or (b) EUR 100.

17. Indemnification

You agree to indemnify and hold harmless MyServiceBook from claims, damages, losses, and expenses arising out of your use of the Service, your User Content, your violation of these Terms, your violation of applicable law, or your infringement of third-party rights, including claims related to business customer data you process through the Service.

18. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide notice through the Service or by email where appropriate. The updated Terms become effective when posted unless stated otherwise. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

19. Governing Law and Disputes

These Terms are governed by the laws of Greece, without regard to conflict-of-law principles. Unless mandatory consumer protection law in your country requires otherwise, disputes shall be subject to the exclusive jurisdiction of the competent courts of Greece.

If you are a consumer in the European Union, you may also have the right to bring claims in your country of residence under applicable law.

20. Contact Us

For questions about these Terms, contact:

MyServiceBook
Email: support@myservicebook.gr